Legal
Privacy Policy
This page is maintained by Dark Threads and describes our current practices.
Information we collect
When you place an order we collect the details you enter at checkout: name, email address, shipping and billing address, and payment confirmation. Payment card details are handled by Shopify and its payment processors and are never stored on this website.
How we use it
To process and ship your order, send order and delivery notifications, handle returns or exchanges, prevent fraud, and — if you opt in — send occasional marketing emails about new drops.
Processors we rely on
Shopify (store, checkout and payments), our shipping carriers, and our email provider. Each only receives the data needed to perform its function.
Cookies
We use essential cookies and local storage to keep your cart between visits, plus Shopify's checkout cookies. We do not sell your personal information.
Retention
Order records are retained as long as required for tax and accounting obligations. Marketing contacts are kept until you unsubscribe.
Your rights
You can request access to, correction of, or deletion of your personal data, and unsubscribe from marketing at any time.
Contact
Privacy questions or requests: hello@darkthreads.co.